At Mashjoy Branding Solutions, Herein referred to as Mashjoy Branding, we strive to provide extraordinary services. If you are not satisfied with any services provided by Mashjoy Branding. You may request to cancel any of our services and you are entitle up to a full-refund. All cancelations must be done in writing via email or notify your sales representative via WhatsApp.
To request a refund, contact your sales representative and request then complete a Refund Request form. Upon timely receipt of the completed form, Mashjoy Branding will refund the payment made by you on the services/packages purchased. All Refund Request forms must be received within 30 days of the start of your design/branding project. To avoid abuse of our services, All refunds are reviewed and will be processed based on the following refund policy: